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The essence of customer service is building a friendly and professional connection with your customers and nurturing these relationships by consistently doing the right thing at the right time.
What if we all stopped for a minute, took a deep breath, and changed the way we thought about doing business? What if we changed our mentality from “...
Here’s the scenario. It’s Friday afternoon and an event planner calls looking for a proposal for a corporate client. She wants it emailed by 10:00 a...