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When comparing employees with brand ambassadors, it may not seem like there’s much of a difference. More often than not, they perform the same duties...
Oh no—here comes the morning eye roll, the significant glance between co-workers, the hunched shoulders, the slow shuffle to the conference table. So...
In my early days of catering, my main key performance indicator was a happy customer. Today, it still is. However, as our firms grow, we all need to...
Let’s face it. We as business owners are different, and for various reasons we decided to start our own companies:• We worked for a similar business...
Note this chart from the Bureau of Labor Statistics. My 2011 prediction that the then-very-poor labor market would eventually end has apparently been...