Brian Palazzolo

Service Training, Personnel Development

Brian Palazzolo is a dynamic hospitality industry expert with extensive experience in training, presenting, and directing service for high profile events.  Further, as a certified Master of Service, former instructor at the Culinary Institute of America, and 19 year Owner-Operator of a full service catering company, Brian offers his clients highly effective training, systems and processes.


Since 2001, Brian has contributed to the growth and profitability of a wide range of catering companies and institutions with educational seminars, hands-on training programs, on-location front-of-the-house management services and his comprehensive DVD training series.

He has wowed thousands of caterers with innovative and effective techniques for service, operations and presentation. His high-energy, inspirational speaking ability sparks fire in operators and practitioners alike... His specialties include; Personnel Process Systems, Service Training and Directing Service.

Caterers, institutions, and associations use Brian’s expert services for:
o    Customizing training programs
o    Training their service team
o    Train service trainers to implement on-going service development in their organizations
o    Inspire their team or students to perform at a top level of excellence
o    Developing personnel operations & systems
o    Prepare and standardize all service operations and supporting documentation
o    Execute and direct service for high-profile, mega events
o    Choreograph special service parades, marches or signature touches

Check out Brian's fundamental DVDs in the Catersource Store by clicking on the images below.